Welcome to Pollo Campero - 13665 E Colonial Dr
Pollo Campero, located at 13665 E Colonial Dr, Orlando, FL, is a vibrant culinary gem that specializes in flavorful chicken dishes. Rooted in Guatemalan tradition, this establishment offers a mouthwatering selection of crispy fried and grilled chicken, complemented by an array of delectable sides, including their famous empanadas. Diners rave about the exceptional customer service, with staff members like Cesar and Lorena going above and beyond to ensure a memorable experience. Clean and inviting, Pollo Campero is not just a restaurant but a sanctuary for food lovers. With a strong community connection, it’s a must-visit for anyone seeking quality fast food.
Pollo Campero - 13665 E Colonial Dr: Reviews & Ratings
Crazy, I felt like a king. First time dining in today. Cesar and Lorena were great. Offered me 3 free empanadas, one for long wait on the food, and two for no other reason. I’m Colombian, but these empanadas make me want to become Guatemalan. And the sauce? Holy ****, made me crazy. Food was great, staff was great and always smiling and letting me know what the updates were. Came to remove my plates. Really amazing service, better than Chic-fil-A. Not to mention the fact that last year, I came 3 times to buy horchata. I had a bunch of coins I needed to get rid of. I do drive thru, tell them I have coins, gave me the horchata for free. Huh, my lucky day! A month later again, same coins, drive thru, free horchata again. Manager comes by and I tell him to please take my money, I already got a free horchata. Says it’s on the house. Third time, same guy, free drink. I finally had my coins received on the fourth try, different person, but I don’t mind, I’m glad they took my money. Great staff, great food.
Grilled Chicken was very small and salty. But the empanada was fantastic.
For somewhat of a fast food place, I thought the food was very tasty. I love their grilled chicken, so this will definitely be a frequent place for me to have lunch at. I have to mention the service as well. They are excellent, polite, kind, and pay attention to detail. I came in, ordered the grilled chicken. After I sat they informed me that it would take 9 minutes to come out. No biggie right? The lady came to me and offered something else for the wait. To me that's excellent costumer service.
If you want fried chicken, this the place to go! Food is delicious, restaurant is pristine and the customer service is top notch. Staff is very attentive and they have a wide variety of sides. Definitely recommended
Had an awesome experience at Pollo Campero! The food was super fresh and packed with flavor — the chicken was crispy, juicy, and delicious. The staff was super friendly and made sure we had everything we needed. Plus, the place was really clean and comfortable. Definitely coming back soon!
Had a great experience at this restaurant! The food was fresh, flavorful, and clearly made with care — everything we ordered was delicious. What really stood out was the service. Karen was absolutely wonderful, attentive, friendly, and made sure we had everything we needed without being overbearing. I will definitely come back!
After having the food, I. An honestly say it was amazing! The staff as well was amazing, very attentive, and helpful in ways I couldn't believe from a fast food chain. Definitely coming back! 6/16/2025
Good place. Good service.. The beautiful young lady took my order was very nice and very pretty! The food is not the only thing looking spicy! Classic chicken sandwich was perfect! I will return for a sandwich and some great eye candy too!
Location
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13665 E Colonial Dr, Orlando, FL 32826, United States Hotline: +1 833-226-7376
Welcome to Pollo Campero - 13665 E Colonial Dr, a vibrant gem nestled in the heart of Orlando, Florida. This eatery stands out not just for its authentic Guatemalan flavors but also for its remarkable customer service. Upon entering, you’re greeted by a warm ambiance and a staff that brightens your day with genuine smiles.
Visitors rave about the delicious fried chicken, which is a must-have for any poultry lover. Crispy on the outside and juicy within, it leaves patrons craving more. As one customer noted, "If you want fried chicken, this is the place to go!" This sentiment echoes throughout numerous reviews, with many describing their chicken experience as "super fresh and packed with flavor."
The empanadas also deserve a spotlight. They’re a hit among diners, one stating they would "want to become Guatemalan" after just one taste. The delicious assortment of fillings paired with a unique sauce elevates your meal to a royal experience, making each bite worth savoring.
Customer service at Pollo Campero is praised consistently, with team members like Cesar and Lorena going above and beyond to ensure satisfaction. One guest was even pleasantly surprised with complimentary empanadas for their patience. The meticulous attention to detail, like timely updates on orders, reflects a commitment to customer care that is often hard to come by in fast-casual dining.
As you enjoy your meal, you’ll find the restaurant is not only clean and comfortable but also conducive to a relaxing dining experience. With a diverse menu that transcends typical fast-food offerings, it’s easy to see why Pollo Campero has quickly become a favorite spot for many.
Whether you're a fan of grilled chicken or looking for the best empanadas in town, Pollo Campero - 13665 E Colonial Dr is a culinary destination that promises not just a meal, but an experience that will keep you coming back for more.